Terms of service

This is a working draft prepared ahead of general availability. It has not been reviewed by legal counsel and is not a final, binding agreement. During the early-access phase, the actual terms of engagement are whatever is agreed directly with each design partner in writing; this page describes the shape those terms are expected to take.

1. What the service is

AE Compliance is middleware that ingests invoice data, normalizes it to the PINT-AE format, validates it against the official MoF mandatory field set and the Peppol PINT-AE VAT codelist, persists it to a tenant-isolated ledger, and routes it to the tenant’s own chosen MoF-Accredited Service Provider (ASP) for signing, exchange, and FTA reporting. We do not connect to Peppol or the FTA directly, and we are not ourselves an Accredited Service Provider — the tenant must hold that relationship with their chosen ASP independently.

2. Tenant responsibilities

• Tenants are responsible for the accuracy of the data they submit to the API, and for holding a valid relationship with their chosen ASP.
• Tenants are responsible for keeping their API keys confidential and for using the key-rotation flow if a key is compromised.
• A validation pass (an is_valid: true result) reflects conformance to the checks this service runs. It does not itself constitute legal advice or a guarantee that the FTA will accept the invoice.

3. Service availability

During the early-access phase, this service is offered without a published service-level agreement. An invoice is never silently dropped by design — every non-terminal outcome results in a persisted status, an audit record, and a failure webhook to the tenant — but no specific uptime commitment is made until a formal SLA is agreed with a given tenant.

4. Data handling

Data submitted through the API is handled as described in our privacy policy. We act as a processor of any personal data embedded in submitted invoices, on the tenant’s instructions.

5. Fees

No public pricing is published as of this draft. Fees, if any, during the early-access phase are agreed individually and in writing with each design partner.

6. Changes

This is a pre-launch draft. It will be reviewed by legal counsel, revised, and re-published with a real effective date before general availability.